we will listen to you;

we will respond promptly to you;

we will not fall off the face of the earth when you need us.
 
 

Proposal: 

we don't get down on bended knee,

but we do give you a written document summarizing

what you want, what we will provide,

and when you can expect it.
 
 

Pricing: 

completely itemized; no hidden charges; everything is in writing. 
 
 

Equality: 

no matter how big or small your business is,

we don't play favorites;

we give equal attention and care to every baby

until it's walking out the door.